If your email program/app stopped receiving emails, due to connection errors or timeouts, there are several possible reasons:
1. You have a temporary internet connection issue (bad connection, ISP issues).
Please check your internet connection by visiting any website (like google.com, etc.). If you’re having connection issues with other websites, please contact your Internet service provider.
2. Password has been changed
If you recently had a password change be sure to go on all of your email programs & apps, navigate to your server settings, update the password, and wait 30 minutes. This will prevent any failed login attempts that could case a temporary lockout.
If you can't view the Zimbra web mail interface at mail.cpagardens.com, please contact us with your current IP address (as shown on www.wimi.com), and we'll investigate the issue.