You can access your CPA Gardens Email within Microsoft Outlook via POP or IMAP. Both POP and IMAP allow you to download your email from the CPA Gardens Email servers. Each have their advantages. POP is simple to set up and use. IMAP is better for those who access their mail from multiple devices because it allows for two-way communication between CPA Gardens Email and Outlook. For example, when using IMAP, if you read a message on one device, it will instantly show as read on the other device.
Step 1. Open the Microsoft Outlook Internet E-mail Settings Screen:
Microsoft Outlook 2013/2016
Open Outlook.
Choose File
Choose Add Account
Select the radial option to Manually setup or additional server types, and click Next.
Select IMAP and click Next.
You are now in the Internet Email Settings screen (View IMAP Account Settings below ).
Microsoft Outlook 2010
Open Outlook.
Choose File > Account Settings > Account Settings...
Select New > Email Account.
Select the radio button to Manually configure server settings or additional server types, and click Next.
Select Internet E-mail, and click Next.
You are now in the Internet Email Settings screen (View IMAP Account Settings below ).
Microsoft Outlook 2007
Open Outlook.
Choose Tools > Account Settings.
Select New.
Select IMAP and click Next .
Mark the checkbox Manually configure server settings or additional server types , and click Next.
Select Internet E-mail, and click Next.
You are now in the Internet Email Settings screen (View IMAP Account Settings below).
Microsoft Outlook 2003
Open Outlook.
Click on Tools > Email Accounts.
Select Add a new e-mail account.
Select IMAP and click Next.
You are now in the Internet Email Settings screen (View Internet Email Settings below).
Step 2. IMAP Account Settings
| Section | Setting | Value |
|---|---|---|
| User Information | Your Name | [Customer Choice] |
| Email Address | Your Full Email Address | |
| Server Information | Account Type | IMAP |
| Incoming mail server (IMAP) |
mail.cpagardens.com | |
| Outgoing mail server (SMTP) | mail.cpagardens.com | |
| Logon Information | User Name | Your Full Email Address |
| Password | Your Password | |
| Remember Password | Enable | |
| Require login using Secure Password Authentication | Disable |
Click the More Settings button to complete setup for this account.
Step 3. More Settings
| Tab | Setting | Value |
|---|---|---|
| General | All | User defaults |
| Outgoing Server | My outgoing server SMTP requires authentication | Enable, Use same settings as my incoming mail server |
| Advanced | Incoming server (IMAP) | 993 |
| Use the following type of encrypted connection | SSL | |
| Outgoing server (SMTP) | 587 | |
| Use the following type of encrypted connection | TLS NOTE: Choosing TLS may revert the Outgoing Server value to 25. If so, reselect 587. |
Optional: Change IMAP Folder Subscriptions
By default, an IMAP account is an exact copy of the email stored on the CPA Gardens Email servers. Whatever folders and email you have available on the web (mail.cpagardens.com) is what you will see in Outlook. This default setting is appropriate for most customers, but Outlook does allow to you change this default behavior. For example, customers with large volumes of mail or many folders may find that Outlook takes too long to sync their mail. To increase folder sync performance in Outlook, change your IMAP Folders subscriptions.
Follow these steps for subscribe to folders to sync.
- Right click on the account in the navigation pane.
- Select "IMAP Folders..."
- Click the Query button.
- Select any folder you do not want Outlook to sync, click Unsubscribe, and click Apply. These folders will remain on your CPA Gardens Email account, but Outlook will no longer attempt to sync them. Return here at any time to re-subscribe.
- Click OK.
